Perspectives
Values, Conflict, Emotions, and Empathy
What causes conflict? Interesting question if you think back to those situations, particularly at work where conflicts happen so often (even if they are swept under the rug and ignored.) When you get right down to it, conflict comes from a clash of values. You like...
Telework or Teamwork?
I was talking yesterday with someone who does most of her work at home, on a computer, sitting at the dining room table. Sounds idilic and it really is since the dining room is in Whistler and the office is in Vancouver. Sounds like a great life and part of an...
Power and Empathy
I was interested to read a piece of research done by the Centre for Creative Leadership on Empathy in the Workplace. Their white paper shows the results of research into performance and empathy. According to CCL, there is a direct link between performance at work and...
Empathy
After last week's post on 10 ways to show lack of respect, I was asked a simple question. How do I gain someone's respect? I pondered that question all weekend and am not sure yet that I have the right answer. To gain respect, you could do the opposite of what I...
10 ways to show lack of respect
We all know how to show respect don't we? Well just in case there is someone you want to piss off by showing a lack of respect, I thought I would give you a primer. Ignore their emails. Cancel meetings. Arrive late to the meetings you do attend. Try not to connect...
Do we only respect that which we value?
Yesterday's post got me thinking more about this issue of respect. Why is it that some people respect charisma and yet others respect intellectual gravitas? I suppose that if you're a street level drug dealer you might respect a drug kingpin. We don't all respect the...
Respect versus Charisma
Why as a society do we elect charismatic leaders as opposed to leaders who we can respect? Both Michael Ignatieff and Stephane Dion were leaders with gravitas, people who could be respected for their contributions to society before entering politics. They failed...
Supplier Trust
I had a good lesson in trust yesterday when I was looking for an online mass mailing service. I went and found a few big ones on the net and tried out Constant Contact. I signed into their free trial, and fiddled around creating an email and a distribution list. After...
Research on Trust
Not surprisingly, trust is often cited as a hallmark of successful relationships. What might not be so apparent is that it also works for teams. When the level of trust in the leader is increased, teams perform better. One study attempted to look at trust by examining...