Are managers seeing their workplace with rose-colored glasses? Our survey of 500 knowledge workers on teamwork and the attitudes about co-workers has shown that managers see their work much more positively than do their employees. Either something isn’t getting through to management or they are ignoring problems. Whatever the cause, the result is that managers don’t put in the programs that are necessary to improve teamwork at work.
We wanted to look at how knowledge workers view their organization in terms of teamwork and the people they work with. To do this we looked at five specific attributes of the workplace: Teamwork, Positivity, Trust, Commitment, and Respect.
Our key findings are as follows:
- Most employees think that they work well together as a team. In fact 73% agree or disagree with the statement “We work well together as a team.”
- Most people agree or strongly agree that the people they work with are generally positive but managers are much more positive than employees.
- Trust is the biggest issue in teams with a Net Promoter Score of negative 9%.
- Managers are much more positive about commitment with an NPS of 10% whereas employees don’t see things the same way with a negative NPS of almost 8%.
- In a surprising twist though, employees under 35 are more likely to see that there is a certain level of respect in the workplace than those over 35.
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