The world seems fixated on improving productivity and I guess if everyone else is doing it, you should be doing it too. Now what is the way most people think first about improving productivity? Well, of course, it’s through computerization. Over the last 30 years we’ve invested trillions in automating the shop floor, collecting and managing data and communicating more effectively.
We’re spending $6,000 a year per employee on computerization
Are we more productive as a result, absolutely but we’re forgetting another important lever for productivity, better management. Now that we’ve spent so much on computerization, improving management may be the next best lever for improving productivity.
But we’re only spending $300 per year per employee on management training
No wonder we have so many cases of bad management, we’re spending almost nothing on training people to be better managers and leaders.